Terms and Conditions

These KhalasAI Standard Terms and Conditions govern your use of this website and services. By using KhalasAI, you agree to accept all terms and conditions stated here. If you disagree with any part of these terms, you must not use this website or our services.

Minors or individuals below 18 years of age are not permitted to use this website.

KhalasAI provides an AI-powered platform designed to help users navigate UAE government services, including but not limited to visa applications, renewals, Emirates ID processing, and related administrative procedures. Our services include:

• AI guidance and information about government processes
• Document preparation assistance and form filling
• Connection to authorized third-party service providers (typing centers and PRO services) when needed
• Tracking and management of service applications

As a user of KhalasAI, you are responsible for:

• Providing accurate and truthful information for all government service applications
• Verifying all information before submission to government authorities
• Ensuring you have the legal right to submit applications and documents
• Complying with all UAE laws and regulations related to your applications

KhalasAI does not guarantee the approval of any government application and cannot be held responsible for rejected applications due to information you provided.

Except for content you own, KhalasAI and/or its licensors own all intellectual property rights and materials on this website. You are granted a limited license solely for viewing the material on this website and using our services as intended.

You are specifically restricted from:

• Publishing any website material in other media
• Selling, sublicensing, or commercializing any website material
• Publicly performing or displaying any website material
• Using this website in any way that is damaging or impacts user access
• Using this website contrary to applicable laws and regulations
• Engaging in data mining, harvesting, or extracting activities
• Using KhalasAI for fraudulent purposes or to submit false information to government authorities
• Attempting to reverse-engineer our AI systems or circumvent security measures

KhalasAI may restrict your access to certain areas of the website at any time. Any user ID and password you may have are confidential and must be kept secure.

By uploading documents or providing information to KhalasAI, you grant us a limited license to process, store, and share that information as necessary to fulfill the services you've requested. This includes:

• Processing documents with our AI systems to extract relevant information
• Storing your information securely for the duration needed to complete your services
• Sharing necessary information with authorized partners (typing centers, PRO services) when you explicitly consent

We will handle all your information in accordance with our Privacy Policy and applicable UAE data protection laws.

KhalasAI partners with authorized typing centers and PRO services in the UAE to complete certain government processes. When using these services through our platform:

• You agree to the transfer of necessary information to these partners
• You acknowledge that these partners operate under their own terms and conditions in addition to ours
• You understand that KhalasAI is not directly responsible for services performed by these partners, though we make every effort to ensure quality service

Our services are provided "as is" with all faults. KhalasAI makes no representations or warranties of any kind related to this website or its services. We do not guarantee the accuracy of information provided by our AI systems and recommend verifying all information against official government sources.

KhalasAI, its officers, directors, and employees shall not be held liable for anything arising out of or related to your use of this website or our services. This includes but is not limited to:

• Rejection of government applications
• Delays in processing
• Changes in government requirements or fees
• Any indirect, consequential, or special damages

You hereby indemnify KhalasAI from any liabilities, costs, demands, causes of action, damages, and expenses arising from your breach of these Terms or violation of any laws while using our services.

If any provision of these Terms is found to be invalid under applicable law, it shall be deleted without affecting the remaining provisions.

KhalasAI may revise these Terms at any time. By using this website, you agree to review these Terms regularly.

These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates. You submit to the non-exclusive jurisdiction of the courts in the UAE for dispute resolution.

We offer refunds within 7 days of purchase if you have not used our premium services. To request a refund, please email support@khalasai.com with details of your purchase.